Effective Communication – Email
Email is the greatest company sanctioned time waster in the world. This course will cover how to manage your email so you can focus on your other business priorities. Topics will include effective use of the subject line, footers, when to check email, email program settings, how to manage email in project groups, organization systems for email archive and retrieval, email etiquette, and how to write effective emails.
Effective Communication – Voice Mail
This course will focus on how to leave effective voicemail. The cost of ineffective communication is extracted in delayed responses, slipped deadlines, and unnecessary overtime. The principles of effective voicemail will be highlighted and practiced in real world situations. Voice mail greetings, vacation greetings, checking your voicemail, and cell phone etiquette will be covered.
Effective Communication – Technical Report Writing
This course will provide Microsoft word templates with examples of various technical reports and how to write them in a team environment. Emphasis will be placed on working with multiple authors across many computers and how to integrate edits and revisions while maintaining cross references and captions. Bottom Line Up Front (BLUF) and pyramid principle authoring styles will be explained and promoted. Effective use of pictures, graphics, and charts will be covered with examples of recommended ways to describe most data commonly reported.
This course will cover annual goal setting and how to set realistic goals for your employees and yourself. The emphasis is on career development and meeting the needs of a constantly evolving workforce and business climate.
Simplified Project Management
The principles of project management for newly minted IPTL’s or project managers will be taught with an emphasis on getting things done instead of theory or software. This course is best for those new to project management who are managing teams of approximately 10 or less and budgets of less than $5M. Topics will include how to determine tasks and assign them, how to assign and manage deadlines, team selection, feedback, and the power of online based self reporting.